Payment Policy

At Noosa Mode, we take the security of your personal and payment information seriously. Our website and checkout use industry-standard security measures to help protect your information while you shop.

Secure connection

Our website, noosamode.com, uses Transport Layer Security (TLS) encryption. This helps protect information transmitted between your browser and our website.

You can confirm that your connection is secure by checking for “https://” and the padlock icon in your browser’s address bar.

Accepted payment methods

We accept a range of secure payment options, which may include:

American Express
Visa
Mastercard
Apple Pay
Google Pay
Maestro
Shop Pay

The payment methods available to you will be displayed at checkout and may vary depending on your device or location.

All prices on our website are shown in Australian dollars (AUD) unless stated otherwise. Any applicable charges will be displayed before you confirm your order.

PCI DSS

Our checkout is powered by Shopify and authorised payment providers that use security controls designed to comply with the Payment Card Industry Data Security Standard (PCI DSS).

PCI DSS is an international security standard intended to help protect cardholder information and reduce payment fraud.

Your payment information

Your full card details are processed securely by our payment provider. Noosa Mode does not receive or store your complete card number.

When an order is placed, we may receive limited payment-related information, such as:

Your payment status
The type of card used
The last four digits of your card, where available
Your billing and shipping information
Your order details

Your privacy

We do not sell your personal information.

We may share information with trusted service providers where reasonably necessary to process payments, prevent fraud, fulfil and deliver orders, provide customer support, or meet our legal obligations.

For more information about how we collect, use and protect your information, please read our Privacy Policy.

If you have any questions, please contact us at info@noosamode.com.

Contact details

Email: info@noosamode.com
Store name: Noosa Mode
Legal business name: Holt Commerce
Registered business address: Bleekstraat 9, 7631 EE Ootmarsum, the Netherlands
Warehouse address: 63 Rene Street, Noosaville QLD 4566, Australia
Company number: 96279702

Customer service hours

Monday to Friday: 9:00 am–5:00 pm
Saturday and Sunday: 11:00 am–4:00 pm

All customer service hours are shown in Australian Eastern Time (AET).

If you contact us outside these hours, we’ll respond as soon as possible on the following business day.